Returns & Warranty Policy
At Race Face, we stand by our high-performance mountain bike components. If you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days for a full refund.
Initiate Your Return
Log into your account portal or enter your order number and email on our returns page to generate a Return Merchandise Authorization (RMA).
Package Your Gear
Securely pack the unused components in their original retail packaging, ensuring all manuals and small parts are included to avoid restocking fees.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing